Tuhpal

One platform for every moment of guest recovery.

Some complaints need a full investigation. Others need a dinner on the house in the next ten minutes. Tuhpal is growing to handle both, and the benefits behind them.

In development

Tuhpal Fx Quick Service Recovery

Great service recovery happens before checkout.

Every day, hotel teams fix problems on the spot: a dinner after a room that wasn't ready, a credit after a broken air conditioner. Most of these gestures are never recorded, because recording them takes too long. Tuhpal Fx makes it take seconds.

  1. ActChoose the recovery.
  2. AuthorizeSee at once whether it is within your authority.
  3. TrackRecord what was given, why, and whether it reached the guest.

Fast enough for the floor. Structured enough for management.

In development

Voucher HQ by Tuhpal

One benefit catalogue. Any recovery channel.

A central register for guest vouchers and benefits: what can be offered, who may issue it, and where each voucher stands, from issue to redemption. Built to work alongside the voucher and guest-communication systems you already use.

In development

Insights

Resolve the case. Learn from the pattern.

Root causes compared across hotels and over time. Recurring and emerging problems surfaced before they grow. The cost of recovery, and where it goes.

Want to shape what comes next?

We're working with hotel groups on what these modules should do first.

Request a demo